Frequently Asked Questions

Real answers about staying at the Grand Maui, our 2 bedroom condo at Kaanapali Royal in Lahaina, Hawaii.

Before You Book

  • The condo sleeps a maximum of 6 guests.
  • Minimum stay is 2 nights.
  • No pets.
  • There is a cleaning fee, shown when you book. There is no resort fee.
  • Parking is a flat $150 for your entire stay, whether that is 2 nights or 7.
  • Kaanapali Royal's buildings do not have elevators, and the condo has an interior staircase.
  • Cancellation terms are shown on the booking page before you confirm.

The Condo

How many people can stay? Up to 6 guests, in 2 bedrooms and 2 bathrooms: 1 king bed, 1 queen bed, and a sofa bed in the living room.

What is the view? The condo sits directly on the Ka'anapali Golf Course, with fairway and garden views from the covered lanai. The lanai faces west, so you get the sunset in the evening.

Does it have air conditioning? Yes, central AC throughout. Keeping doors and windows closed while it runs helps it keep up with Maui afternoons.

Is there Wi-Fi? Yes, high speed internet is included. The network name and password come with your check-in instructions.

Is there a TV? Yes, an 80 inch smart TV with cable. You can sign into your own streaming accounts.

Is there a washer and dryer? Yes, in the unit. Pack half as much.

Is the kitchen fully equipped? Yes. Full refrigerator, stove, microwave, dishwasher, cookware, dishes, a coffee maker, and a dining table that seats 6.

Are there stairs? Yes. The buildings at Kaanapali Royal do not have elevators and the condo itself is a two-story layout with an interior staircase.

Booking and Arrival

What are check-in and check-out times? Exact times and arrival instructions come with your booking confirmation. Early check-in and late check-out are sometimes possible depending on the schedule, so ask in advance and we will do our best.

Is there a minimum stay? Yes, 2 nights.

Are pets allowed? No, pets are not permitted.

Are there any fees besides the nightly rate? There is a cleaning fee, shown at booking, and a flat $150 parking fee for your entire stay. There is no resort fee.

What is the cancellation policy? The current cancellation terms are shown on the booking page before you confirm your reservation.

What if our flight lands late at night? Arrival is self-guided, so a late landing is not a problem. Details come with your check-in instructions.

The Complex

Is there a pool and hot tub? Yes. Guests have access to Kaanapali Royal's outdoor pool and hot tub, plus tennis courts, a basketball court, and gas grills. Posted hours and rules apply.

Is there parking? Yes, at Kaanapali Royal's gated lot. Parking is a flat $150 for your entire stay, whether you stay 2 nights or 7.

Is there any construction at the complex? No. Kaanapali Royal finished its roof replacement project and all of that work is complete.

Location

How far is the beach? Ka'anapali Beach is about a 10 minute walk. Cross Kaanapali Parkway near Whalers Village and follow the public beach access path to the sand.

Are there restaurants within walking distance? Yes. Whalers Village is about a 10 minute walk and has Leilani's on the Beach, Hula Grill, Monkeypod Kitchen, and Joey's Kitchen. Roy's is minutes away at the golf clubhouse.

Is there a grocery store nearby? The shops at Whalers Village cover basics within walking distance. For a full grocery run, Times Supermarket in Honokowai is about a 10 minute drive and the Safeway at Lahaina Cannery Mall is open.

How far is the airport? Do we need a rental car? Kahului Airport (OGG) is about a 45 to 55 minute drive. We recommend a rental car. The beach and Whalers Village are walkable, but groceries, Lahaina, and most activities are a drive.

Maui

Is Lahaina open to visitors? Yes. Front Street reopened to the public in August 2026, three years after the fire. Open restaurants cluster on the surviving north end, including Mala Ocean Tavern and Star Noodle, and the historic core is still rebuilding. Visiting and spending money there helps the town recover.

When is whale season? Roughly December through April. Boats leave from Ka'anapali Beach and Lahaina Harbor, and in peak months you can spot humpbacks from shore.

Where can we snorkel and see turtles? Black Rock, at the north end of Ka'anapali Beach, is the best easy snorkeling in West Maui and the most reliable turtle spot. Go early. Our Places page has the full local list.

Where should we watch the sunset? Ka'anapali Beach, ideally near Black Rock, where cliff divers jump at dusk. Or skip the walk and watch it from the lanai with dinner on the grill.